Bosch Car Service
Umhlanga
Umhlanga Repair Centre
Equinox Rd, Umhlanga, 4319
GET YOUR CAR
REPAIRED
Visit us for professional, quality car repairs and servicing in Umhlanga.
MON - FRI: 07:00 - 17:00
SAT: 08:00 - 13:00
Equinox Rd, uMhlanga, 4319
FIVE STAR RMI & MIWA GRADED WORKSHOP
WORLD CLASS CAR REPAIRS POWERED BY BOSCH
See why we are the preferred option by businesses and individuals for automotive care in Umhlanga.
ATIDAISHE V DONGIJENA
7 months ago
I had to leave all RMI approved workshops around tongaat after someone recommended me to bosch, went to Umhlanga bosch but had a worst experience ever, all went well at first paid the charges for Minor services and requested major services, they listed things and approved attending urgent things. The bill was around 12k for a corsa gamma bakie.
After taking the car, I had serious problems which I never experienced before, the car went overheating and unusually sound from the front, it sounded as if something was loose and the car was vibrating. I contacted back the assisting lady who advised me to come back with the car back to workshop, before I even explained what the issue was I had a very rude and defensive attitude from the female manager. I explained my issue to the team and no one could even give time to listen to my issue but rather emphasizing myself to go for things they wanted to add. The workshop manager and the manager went out to discuss and came back saying they can't see the problem when the car is standing, then I requested myself to drive with one of the technician so that they might hear the sound and both of them made signs for everyone to refuse saying they can't risk their life.
I wonder why did I pay the bill, instead of getting things better they went worse and people couldn't even want to liase or being accountable of what they did. The car was better before.
After taking the car, I had serious problems which I never experienced before, the car went overheating and unusually sound from the front, it sounded as if something was loose and the car was vibrating. I contacted back the assisting lady who advised me to come back with the car back to workshop, before I even explained what the issue was I had a very rude and defensive attitude from the female manager. I explained my issue to the team and no one could even give time to listen to my issue but rather emphasizing myself to go for things they wanted to add. The workshop manager and the manager went out to discuss and came back saying they can't see the problem when the car is standing, then I requested myself to drive with one of the technician so that they might hear the sound and both of them made signs for everyone to refuse saying they can't risk their life.
I wonder why did I pay the bill, instead of getting things better they went worse and people couldn't even want to liase or being accountable of what they did. The car was better before.
Mohammed osman arbee
7 months ago
Excellent servive by cindy and her the team ,they were efficiant , pleasant and will definitely be back
Bongiwe Nokwe
7 months ago
Nadia Mustapha
7 months ago
Shout Out to Talia Pillay!!!!!! Brilliant Service, and the Job gets Done spectacularly.
sharell puckree
7 months ago
Pumla Xaba
8 months ago
I just wanted to say thank you for the excellent service. From booking the appointment to the service itself, everything was easy and well handled. The team were friendly, professional, and really made the whole experience stress-free. It’s clear a lot of care goes into how customers are treated, and it definitely shows. I really appreciate the great service and wouldn’t hesitate to recommend Bosch to others.
Lindiwe Gangi
10 months ago
Excellent Service from Bosch Umhlanga Repair Service Centre
I recently took my Nissan NP300 Hardbody to Bosch Umhlanga Repair Service Centre for repairs to the clutch, gearbox, and starter. From the very beginning, I was extremely impressed with the level of professionalism and care I received.
A special mention goes to Thando, who truly went above and beyond to assist me. My warranty plan was giving me quite a runaround, but Thando handled everything with patience, efficiency, and remarkable dedication. He kept me informed throughout the entire process, ensuring that I understood each step and that my vehicle was repaired to the highest standard.
Thanks to his efforts, what could have been a stressful experience turned into a smooth and reassuring one. It’s rare to find such genuine customer service these days, and I’m truly grateful for his help and the quality workmanship delivered by the Bosch Repair Service team.
I highly recommend Bosch Umhlanga Repair Service Centre to anyone looking for reliable, professional, and customer-focused automotive service.
I recently took my Nissan NP300 Hardbody to Bosch Umhlanga Repair Service Centre for repairs to the clutch, gearbox, and starter. From the very beginning, I was extremely impressed with the level of professionalism and care I received.
A special mention goes to Thando, who truly went above and beyond to assist me. My warranty plan was giving me quite a runaround, but Thando handled everything with patience, efficiency, and remarkable dedication. He kept me informed throughout the entire process, ensuring that I understood each step and that my vehicle was repaired to the highest standard.
Thanks to his efforts, what could have been a stressful experience turned into a smooth and reassuring one. It’s rare to find such genuine customer service these days, and I’m truly grateful for his help and the quality workmanship delivered by the Bosch Repair Service team.
I highly recommend Bosch Umhlanga Repair Service Centre to anyone looking for reliable, professional, and customer-focused automotive service.
Michelle Pakkiri
10 months ago
Very professional and helpful advise
juka du preez
10 months ago
Amazing quick service! Helped by Thandi 🙂 super happy
Andy Zikalala
10 months ago
Excellent service and friendly staff.
Rajeshwar Maharaj
10 months ago
Great service from staff 10/10
kgaogelo sepeng
10 months ago
Good service
Sbonga Gigaba
10 months ago
My experience was amazing…the works where so nice and be bring my car here for 2 years I give them 10/10
Sihle Sanele Mabaso
10 months ago
Keelan Gould
10 months ago
Another informative and helpful visit at Bosch Umhlanga
Hamza Mohammed
10 months ago
Professional and friendly 👌
Vincent Mogale
10 months ago
Nolwazi and Thando were absolutely amazing — friendly, welcoming, and full of smiles! Their service made the entire experience so pleasant. I can definitely recommend this place to anyone looking for excellent service and a great atmosphere.
Alfred Matabane
11 months ago
Great service from Thando. I called just before 9am for water pump noise and car was fixed sameday and timely updates throughout the day. Thank you Bosch Umhlanga for great service!
MR Poven
11 months ago
I had called last week to book in my vehicle due to a intermittent warning light. Nolwazi was very friendly when I called and booked me in for diagnostic check on Monday with watsapp confirmation. Vehicle was brought in for the checks as I sat in coffee shop opposite the service workshop. I have observed great attention to detail of all vehicles being attended to that day & was really impressed how they carried out their work proffesionally. My vehicle did not show up the fault but the Technician Thando told me to drive straight in when the warning light shows up again which i did so. I was immediately attended too the next time and the fault was picked up. Necessary parts where ordered and communication was clear to me the whole step of the way. New part was fitted today and I am very pleased, vehicle is driving great no warning lights. I thank Nolwazi & Thando very much for the professional and quality service from start to finish. I wish all workshops can strive to be on this level of service, honesty and attention to detail. Communication to the customer is very important. Keep up the good work. I will definitely reccomend this service centre to anyone. Would give more stars if was possible.
Phumlani Nzimande
11 months ago
I recently had the opportunity to experience the services at Bosch Car Service, and while there were notable positives, there were also several areas that require attention.
Initially, my wife received an invoice that was laden with technical jargon, which was not adequately explained. This lack of clarity prompted me to reach out to Talia, the service manager, who exemplified patience and empathy throughout our conversation. Her professionalism was commendable as she facilitated direct communication between myself and Thando, ensuring that I felt heard and understood.
However, I encountered discrepancies in Thando's commitments. He assured me that the engine had been disassembled on Saturday and that the coolant pipe would be fitted first thing on Monday. To my dismay, when I followed up on Monday, I was informed that the part had merely been ordered rather than installed. This miscommunication led to my receiving the car only on Tuesday, which was frustrating.
Upon my arrival at the reception, I faced an extended wait of about 15 minutes while Thando was preoccupied on a phone call. Unfortunately, the staff member beside him did not acknowledge my presence, which added to my dissatisfaction, especially in a customer-centric environment. There was no apology for the delay, which would have been a simple yet impactful gesture of goodwill.
On a positive note, the accounts section staff were professional, and I must highlight Sonia at the switchboard. Her efficiency and proactive problem-solving approach were outstanding. Sonia truly is an asset to Bosch Car Service, demonstrating a strong commitment to customer satisfaction.
Overall, while there were commendable aspects of my experience, particularly with Talia and Sonia, the service could benefit from improved communication and responsiveness. I hope that Bosch Car Service can address these issues to enhance their overall customer experience and I couldn't receive the old part that was placed because it was misplaced.
Initially, my wife received an invoice that was laden with technical jargon, which was not adequately explained. This lack of clarity prompted me to reach out to Talia, the service manager, who exemplified patience and empathy throughout our conversation. Her professionalism was commendable as she facilitated direct communication between myself and Thando, ensuring that I felt heard and understood.
However, I encountered discrepancies in Thando's commitments. He assured me that the engine had been disassembled on Saturday and that the coolant pipe would be fitted first thing on Monday. To my dismay, when I followed up on Monday, I was informed that the part had merely been ordered rather than installed. This miscommunication led to my receiving the car only on Tuesday, which was frustrating.
Upon my arrival at the reception, I faced an extended wait of about 15 minutes while Thando was preoccupied on a phone call. Unfortunately, the staff member beside him did not acknowledge my presence, which added to my dissatisfaction, especially in a customer-centric environment. There was no apology for the delay, which would have been a simple yet impactful gesture of goodwill.
On a positive note, the accounts section staff were professional, and I must highlight Sonia at the switchboard. Her efficiency and proactive problem-solving approach were outstanding. Sonia truly is an asset to Bosch Car Service, demonstrating a strong commitment to customer satisfaction.
Overall, while there were commendable aspects of my experience, particularly with Talia and Sonia, the service could benefit from improved communication and responsiveness. I hope that Bosch Car Service can address these issues to enhance their overall customer experience and I couldn't receive the old part that was placed because it was misplaced.
Vasu Gounden
11 months ago
Nothando was exceptional in her service....I was impressed with her memory of the fact that my daughter was getting married despite me telling her this a year ago...she is pleasant, very responsive, kept me informed regularly and made sure my car was ready on time. She is a real asset to Bosch. This is my third visit to Bosch...I am a satisfied customer!
Dodo Sepeng
12 months ago
Thando is the best! Had an emergency situation with my car and I was assistant same day (Saturday nogal)! I was dropped off and picked up with no hassle. This is definitely one of the best Bosch Centre (Umhlanga) that I have ever dealt with. Thando, Talia....I am forever grateful!
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